Welcome to Great Systems!! There are over 150 pages on this site, which means that you can find a lot of free things here to help you improve the effectiveness of your organization, your teams, and even yourself. If you are tired of chasing fads like lean six sigma, or if you are struggling to improve leadership effectiveness or create a high performance work culture in your company, you also might benefit from checking out the different workshops, workbooks, and books that I feature on this site. Keep in mind that I update this site monthly as well, so you might want to bookmark it.

The bottom line is this - process and operational excellence should not be complicated. I have spent my entire work career looking for the best systems that can be used to help you achieve your employee engagement, incident elimination, customer satisfaction, waste reduction, cost savings, and other operational excellence goals, and I believe that I have found some great ones. If you have questions, give me a call or shoot me an e-mail - my contact information can be found at the bottom of this page. Give me the chance to share these great systems with you.

May 2008 News!!

In May, I will be facilitating a TapRooT® 2 day public root cause analysis workshop in Portland, OR. I will be facilitating a three day TapRooT® Trainer Certification course in Chicago, IL. I will also be attending National Baldrige Examiner training for the ninth year, and serving as a training facilitator at this event for the third time. Finally, I will be facilitating a one day workshop, presenting two talks, and exhibiting at the annual Industrial Engineering Solutions Conference in Vancouver, BC (see the links below for more details).

At the Industrial Engineering Solutions conference, I will be introducing my new process excellence certification-based product line. True process excellence cannot be realized unless every process owner adopts a continuous improvement mindset and learns to use process improvement tools on a daily basis. These three certifications (process owner, team leader, and organizational leader) take six months to obtain, require workshop participation, and more importantly, demonstrated and consistent improvement tool skill demonstration. Virtual coaching is offered during the six month process as part of the certification fee. If you are interested in learning more about these certifications, please send me an e-mail. I am confident that your training and coaching costs will be recovered by the time the certification process is complete!

There is still room for you to attend the public TapRooT® workshop I will be facilitating in Portland, OR (May 1-2), along with the other scheduled public TapRooT® courses that are held each month. In my opinion, TapRooT® offers the best approach for getting to, and addressing, the root causes of any type of human performance problem or equipment difficulty. Visit the TapRooT® website to learn more about the TapRooT® process itself and to see when a TapRooT® two day or five day public course might be coming to your area. You can check out the course outlines and learn more about registering for these workshops on the TapRooT® website. I would really like to see you there!

Recent and Upcoming Presentations by Kevin McManus