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“Together everyone achieves more.”
-- Who knows, but it makes sense!
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“Teamwork is the fuel that allows
common people to produce uncommon results.”
-- Successories poster
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“Effective teams are a necessary
part of any high performance organization.”
-- Kevin McManus, the Systems Guy
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What is a Focus Team?
All organizations have at least one focus team. Focus teams meet regularly to address key organizational focus areas. Examples of focus teams include safety committes, training committees, recognition committes, customer satisfaction teams, waste reduction teams, planning teams, and leadership teams.
Focus Team Characteristics
A focus team is a cross-functional group
of employees that meets regularly to:
- Support through action one of the
key organizational performance areas
- Monitor the effectiveness of the
systems that support this focus area
- Evaluate action success to-date
and make adjustments that are needed
- Proactively identify and make system
changes that improve systems effectiveness for the given performance
area
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The group's makeup (size, membership,
and stability) is primarily influenced by:
- The nature of the key performance
area being supported
- The degree of cross functional
representation required
- The ability of each individual
to actively participate in the group's work
- Limiting the group's size to ten
or less people for meeting effectiveness
- The type of objective work required
-- info sharing versus problem solving
- Providing departmental representation
without departmental overload
- The urgency for performance area
improvement
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Meeting frequency, location, and timing
options include:
- Meeting regularly throughout the
operating year
- Meeting lengths being around one
hour or less
- Getting together every one or two
weeks, depending on the urgency for performance improvement
- Normally meeting in the standard
locations that are available
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Skills desired of members would include:
- A desire for and understanding
of continuous improvement and quality
- A basic awareness of communication,
problem solving, decision making, and project development tools
- Shared responsibility in the content,
impact, and success of the measures that serve as key performance
indicators
- An understanding of how the performance
area impacts the profitability of the organization
- The ability to spend time on system
enhancement tasks between meetings
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Over time, as the team matures, possible
changes will include:
- A shift from management member
dominance to more support / hourly representation
- Cycles of improvement for the systems
the group is responsible for
- A shift in meeting frequency should
organizational priorities change
- Delegation of system improvement
efforts to project teams
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Possible constraints to team effectiveness
and regular meetings include:
- Requiring a given person to lead
or to be on too many teams
- Failing to have a given department
actively represented
- Not having the necessary performance
data or support information for prompt decision making
- Failing to regularly complete action
items away from the meeting
- Lack of effective team leadership
- Not developing and following a
systematic plan for system improvement over time
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Would you like to learn
more about other team types?
Select the type of team that
you would like to learn more about to go directly to that type. Review
the summary matrix that is provided through that link to gain a 'big picture'
view of how the three team types compare to each other. Operational definitions
for each team types are also provided on that summary webpage.
Would you like to learn more about
the "Team Effectiveness" workbook?
Click on one of the following links to learn
even more about how this workbook can help the teams you already have
in place, and those that you might be thinking about using, even more
effective:
“The only thing
I know is that I do not know it all.” -- Socrates
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