Process Excellence From the Inside Out Workshop
How can you build process improvement practices into the daily jobs of each process owner at your site? What do you do when you don’t have support from the top, but you still want to find ways to make your own group more effective? This workshop will help you design and begin using the daily tools that are needed to make significant improvements, even when others don’t see the need to change.
What is the focus of the "Process Excellence From the Inside Out " workshop?
The “Process Excellence From the Inside Out ” workshop is designed to help EACH process owner at your facility build process improvement practices into their daily job. By participating in this workshop, each person will identify ways to measure daily process performance and process waste, identify high leverage improvement options, and most importantly, find time for improvement by creating a plan for eliminating non-value added job time that they are currently spending.
The intent of this workshop is to build safety, quality, cost reduction, employee engagaement, and process output responsibilities into the job each every manager and supervisor who participates in the course. If the tools and approaches which are taught in the course are consistently applied on a daily basis with the support of a process improvement coach, each participant will easily identify ways to both significantly improve process performance in all key results areas and make changes that keep your current daily headaches from coming back.
Why is this workshop important?
Too many organizations attempt to pursue operational and process excellence by relying solely on kaizen teams, six sigma teams, or the engineering department. If you want to accelerate and sustain your personal or organizational pursuit of process excellence, you have to employ an ‘inside out’ strategy – project teams alone take too long. Instead, daily process improvement practices have to be built into the jobs of each process owner. By using the basic tools that high performance companies employ on those processes you directly influence, you can both improve your own understanding of how these tools work and help demonstrate to others that effective tool use does make a difference.The personal pursuit of process excellence is really not that complicated. I know - I've done it myself as a plant manager, and I have taught my supervisors how to do it. All you really need to do is define those processes you own, the customers of those processes, the counts and ratios that are needed to gauge process improvement, and the waste streams that are preventing you from attaining higher levels of performance. Once you have done this, you can find the root causes of that waste, implement corrective actions to address those root causes, and continue to measure process performance to see if your changes are having the desired effects. Keep in mind however that you must do this on a daily basis - not just once a month or only when you are a member of a process improvement team.
Who can benefit from attending this workshop?
This workshop is designed to help any process owner (1) reduce process waste, (2) increase process effectiveness, (3) put more effective process improvements in place, and (4) conduct higher quality process analysis events. In this workshop, you will set up the basic process definition and measurement tools that are needed to drive process excellence from the inside out. The workshop is also designed to help you find time for improvement and create a plan for using that time effectively to begin making a transition from reactive problem solving to proactive process improvement!!
What will you learn in this workshop?
Are you interested in bringing my one day onsite "Process Excellence From the Inside Out " workshop to your organization?
You can initiate the on-site workshop setup process by sending me a e-mail at firstname.lastname@example.org indicating which workshop you would like to bring into your facility. I will then work with a contact person from your location to arrange the workshop logistics, and more importantly, to customize the workshop to meet the specific needs that you have. We will also prepare a firm delivery cost at that time. You will be invoiced for the workshop costs following the event.
On-site workshop costs vary with company and team size. In general, the cost of a one day onsite workshop for up to 15 people will range between $1,500 and $2,000 for eight hours of class time, depending on organizational size. For a 15 person class, your daily cost per person falls between $100 and $135!
These costs include (1) training materials, (2) a follow-up action plan from the facilitator, and (3) three months of free online consultation. Meals, refreshments, and travel expenses are not included in these costs (but I really try to keep my travel costs low - no first class air travel, limos, or suites).
Again, if a course does not meet your expectations, your participation fee will be refunded
Who created this workshop?
The “Process Excellence From the Inside Out ” workshop was designed by Kevin McManus, who has served as an industrial engineer, Production Manager, Plant Manager, and Director of Quality during his 27 year business career. Kevin first began learning about and applying process improvement concepts in 1981, and since that time, has helped over 150 project teams solve problems and implement system changes. By serving as an Examiner, Senior Examiner, and Alumni Examiner for the Malcolm Baldrige National Quality Award for the past ten years, Kevin has learned about a variety of best practices that are used by true high performers to build process excellence into EVERY employee's daily job. Kevin also writes the monthly Performance Improvement column for Industrial Engineer magazine and is an international trainer for the TapRooT® root cause analysis process..
Would you like to learn more about process excellence tools and concepts?
Click on one of the following links to explore other ways you can accelerate the pursuit of process excellence in your organization:
ôSome things you can't learn just by listening to a lecture!"