Great Systems!

About Kevin McManus

Kevin McManus serves as Chief Excellence Officer for Great Systems! and as an international trainer for the TapRooT® root cause analysis process. During his thirty five plus years in the business world, he has served as an Industrial Engineer, Training Manager, Production Manager, Plant Manager, and Director of Quality. He holds an undergraduate degree in Industrial Engineering and a MBA. He has served as an Examiner and Senior Examiner for the Malcolm Baldrige National Performance Excellence Award for eighteen years. Kevin also writes the monthly performance improvement column for Industrial and Systems Engineering magazine, and he has published a new book entitled “Vital Signs, Scorecards, and Goals – the Power of Meaningful Measurement."
15 06, 2017

Measuring Investigation Process Effectiveness

By | 2017-06-19T04:52:12+00:00 June 15th, 2017|Measurement, root cause analysis, Safety Systems|0 Comments

Measuring Investigation Process Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems Recently, I received a great e-mail question from one of my TapRooT® root cause analysis course participants. His question was basic, but meaningful. “What are your thoughts on measuring investigation process effectiveness?” he asked. He went on to explain that he wanted my [...]

1 06, 2017

How Confusing are Your Equipment Controls?

By | 2017-06-01T04:01:03+00:00 June 1st, 2017|Process Improvement, root cause analysis, Safety Systems|0 Comments

Confusing Controls by Kevin McManus, Chief Excellence Officer, Great Systems In the recently released Guardians of the Galaxy sequel, Rocket Raccoon is desperately trying to make sure that Baby Groot detonates a nuclear device correctly. If Baby Groot is successful, he just might help save the galaxy once again. If he fails, all could be [...]

25 05, 2017

Four Steps to Effective Rule Enforcement

By | 2017-05-26T02:30:19+00:00 May 25th, 2017|Front Line Supervision, Process Improvement, Safety Systems|Comments Off on Four Steps to Effective Rule Enforcement

Four Steps to Effective Rule Enforcement By Kevin McManus, Chief Excellence Officer, Great Systems One of the key reasons people make mistakes is that they don’t follow the rules. There are multiple reasons to explain why people break the rules, but we all too often fail to effectively address them to improve rule compliance, let [...]

14 05, 2017

Measuring Safeguard Effectiveness

By | 2017-05-14T10:13:38+00:00 May 14th, 2017|Measurement, Safety Systems|Comments Off on Measuring Safeguard Effectiveness

Measuring Safeguard Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems After posting my article on evaluating safeguard effectiveness, I received several requests regarding HOW this can be accomplished. How are you measuring safeguard effectiveness? Over the past few weeks, as I have thought about this question and explored it further in additional TapRooT® root [...]

30 04, 2017

The Real Lean Upside

By | 2017-04-30T06:41:18+00:00 April 30th, 2017|Customer Amazement, Lean Six Sigma, Process Improvement|Comments Off on The Real Lean Upside

Experiencing the Real Lean Upside By Kevin McManus, Chief Excellence Officer, Great Systems One way to shoot me off on a lengthy rant is to bring up the lean six sigma subject in conversation. Why does this topic touch such a nerve with me? It’s not because I disagree with the concepts. In fact, I [...]

17 04, 2017

How Great is Your Safety Culture?

By | 2017-04-17T12:47:46+00:00 April 17th, 2017|Safety Systems|Comments Off on How Great is Your Safety Culture?

How Great is Your Safety Culture? By Kevin McManus, Chief Excellence Officer, Great Systems Over my career, I have had the chance to interact with many different safety cultures, some great and some not so great. Each site I have gone to, and in many cases, each department, had its own safety culture. There is [...]

11 04, 2017

Six Key Questions Problem Solvers Fail to Ask

By | 2017-04-11T18:30:51+00:00 April 11th, 2017|Process Improvement, root cause analysis, Safety Systems|Comments Off on Six Key Questions Problem Solvers Fail to Ask

Six Key Questions Problem Solvers Fail to Ask By Kevin McManus, Chief Excellence Officer, Great Systems Whenever I talk to groups about incident investigations in the TapRooT® root cause analysis courses I facilitate, I kick off the dialogue by telling the group that I did 25 years of relatively weak investigations before the light bulb [...]

6 04, 2017

Closing Our Work System Deployment Gaps

By | 2017-04-10T08:23:38+00:00 April 6th, 2017|Organizational Ergonomics, Process Improvement|Comments Off on Closing Our Work System Deployment Gaps

Closing Our Work System Deployment Gaps By Kevin McManus, Chief Excellence Officer, Great Systems As I post this article, I am about to begin  my eighteenth year as a national Examiner for the Malcolm Baldrige Performance Excellence Award. This privilege affords me the chance to learn from the best companies with each annual award cycle. I [...]

1 04, 2017

Exploring Barriers to Process Improvement

By | 2017-04-10T08:23:38+00:00 April 1st, 2017|Lean Six Sigma, Process Improvement|Comments Off on Exploring Barriers to Process Improvement

What’s Killing Your Improvement Efforts By Kevin McManus, Chief Excellence Officer, Great Systems Most organizations want to improve.  For example, lean six sigma was recently, and may still be, the hot improvement topic.  As time progresses, we will watch this improvement effort fade in popularity, This effort will be replaced by something that may sound [...]

31 03, 2017

The Psychology of Failing Fixes

By | 2017-04-10T08:23:39+00:00 March 31st, 2017|Process Improvement, root cause analysis|Comments Off on The Psychology of Failing Fixes

The Psychology of Failing Fixes After tens of thousands of corrective and preventive actions have crossed my eyes and passed through my ears over the past thirty plus years, I began to see a definite pattern. It wasn’t the obvious ‘weak fix’ pattern most people see in their organizations. You know what the favorite fixes [...]

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