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Great Systems – Simple Systems, Great Results

Great Work Systems
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Great Systems Can Give You Best Practice Work Systems for Sustained High Performance

If you are tired of chasing fads, if you are struggling to sustain performance improvement initiatives such as lean six sigma, or if you are struggling to improve leadership effectiveness or create a high performance work culture in your company, you need Great Systems. We have become all too familiar with the urban dictionary definition of insanity – continuing to do the same things, but expecting different results.

The bottom line is this – our process and operational excellence journeys should not be as challenging as we are making them. I have spent my entire work career looking for great work systems that can help you develop more engaged teams, design excellent processes, and sustain great results. I am convinced that I have found lots of them to share with you!

NEW Great Systems Books!

Vital Signs, Scorecards, and Goals Measurement System Book
Pursuing Process Excellence Book
Error Proof Book
Great systems are fully engaged

Upcoming Events

1may - 5may 18:00 ammay 55-Day TapRooT® Team Leader Root Cause Analysis Course, Edmonton, AB, May 1-5, 20175-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

8may - 9may 88:00 ammay 92-Day TapRooT® Root Cause Analysis Course, Calgary, AB, May 8-9, 20172-Day TapRooT® Root Cause Analysis Essentials Course

12jun - 16jun 128:00 amjun 165-Day TapRooT® Team Leader Root Cause Analysis Course, Calgary, AB, June 12-16, 20175-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Performance Improvement that works.

There are over 50 pages on this site, with more being added almost daily. This means that you can find a lot of free ideas and tools here to help you improve the effectiveness of your organization, your teams, and even yourself. Over the past 35 plus years, I have learned how to build great systems through multiple work and national Baldrige experiences, and intense personal self-study. Through 10,000 hours of public speaking in the past ten years alone, I learned additional, valuable insights into the best practices, and great systems, required for sustained high performance in any organization.

If you would like more information about the great systems and improvement tools I have to offer, please send me an e-mail at kevin@greatsystems.com. I have been fortunate to learn about, and practice using, many great systems during my work career such as those that are used to develop effective leaders, strategies, and processes. I would like to have the chance to help make one or more of these great systems improve your on-the-job performance.

Real Work Life Support. With Measurable, Sustained Results.

  • How Great is Your Safety Culture?

How Great is Your Safety Culture?

April 17th, 2017|Comments Off on How Great is Your Safety Culture?

How Great is Your Safety Culture? By Kevin McManus, Chief Excellence Officer, Great Systems Over my career, I have had the chance to interact with many different safety cultures, some great and some not so great. Each site I have gone to, and in many cases, each department, had its own safety culture. There is much more cultural consistency between groups than there are differences in the great companies that [...]

  • Problem Solving Questions

Six Key Questions Problem Solvers Fail to Ask

April 11th, 2017|Comments Off on Six Key Questions Problem Solvers Fail to Ask

Six Key Questions Problem Solvers Fail to Ask By Kevin McManus, Chief Excellence Officer, Great Systems Whenever I talk to groups about incident investigations in the TapRooT® root cause analysis courses I facilitate, I kick off the dialogue by telling the group that I did 25 years of relatively weak investigations before the light bulb came on. That statement usually garners me some strange looks. When I go on to [...]

  • Displaying System Deployment Gaps

Closing Our Work System Deployment Gaps

April 6th, 2017|Comments Off on Closing Our Work System Deployment Gaps

Closing Our Work System Deployment Gaps By Kevin McManus, Chief Excellence Officer, Great Systems As I post this article, I am about to begin  my eighteenth year as a national Examiner for the Malcolm Baldrige Performance Excellence Award. This privilege affords me the chance to learn from the best companies with each annual award cycle. I get to spend time learning from some of my brightest peers and some of the [...]

  • Seven Improvement Effort Barriers

Exploring Barriers to Process Improvement

April 1st, 2017|Comments Off on Exploring Barriers to Process Improvement

What’s Killing Your Improvement Efforts By Kevin McManus, Chief Excellence Officer, Great Systems Most organizations want to improve.  For example, lean six sigma was recently, and may still be, the hot improvement topic.  As time progresses, we will watch this improvement effort fade in popularity, This effort will be replaced by something that may sound new and improved. In reality, the replacement will probably be very similar in concept and [...]

How do the best companies develop effective and engaged teams?

Effective and engaged teams are developed via a well-designed and integrated team infrastructure and skilled team leaders.

Would you liked to learn more about how the best companies develop effective and engaged teams?

Start by reading about the three types of teams that are mandatory for sustained, great results.

Learn More

How do the best companies design excellent work processes?

By measuring key process vital signs and capturing process errors on a daily basis across all key work processes.

Would you like to learn how the best companies design excellent work processes?

High performance organizations see all work as a process. All process owners use systematic, fact-based tactics on a daily basis to detect, analyze, and minimize process errors and failures.

Learn More

How do the best companies sustain great results?

Process excellence is sustained by engaging essentially all employees on a daily basis to proactively identify and minimize errors at the process level.

Would you like to learn how the best companies sustain great results?

If you are interested in pursuing process excellence, consider reading more about the four types of challenges that hold most organizations back.

Learn More

More Articles & News

  • The Psychology of Failing Fixes

The Psychology of Failing Fixes

March 31st, 2017|Comments Off on The Psychology of Failing Fixes

The Psychology of Failing Fixes After tens of thousands of corrective and preventive actions have crossed my eyes and passed through my ears over the past thirty plus years, I began to see a definite [...]

  • Where is Your Process Waste

Where’s the Waste in Your Work Processes?

March 29th, 2017|Comments Off on Where’s the Waste in Your Work Processes?

Where’s the Waste? Over the past year, I have become thoroughly convinced of one thing – if leaders really knew the daily cost of the waste all of their work processes were creating, they [...]

  • Customer Service Calls

Customer Service Calls

March 18th, 2016|Comments Off on Customer Service Calls

Your Customer Service Calls May be Monitored by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems Having just spent twenty five minutes on hold, being bounced between four different people, and being told [...]

  • Evaluating Safeguard Effectiveness

Evaluating Safeguard Effectiveness

March 16th, 2016|Comments Off on Evaluating Safeguard Effectiveness

Evaluating Safeguard Effectiveness by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems Back when my son has just become a teenager, I included a hike up Half Dome, the iconic monolith in Yosemite [...]

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